APPLICABILITY OF THE AGREEMENT
This agreement encompasses the legal terms and conditions for Go2Fly and its affiliated companies to
proffer its services to the clients, who intend to make a purchase or enquire the products or services
provided by Go2Fly from its website.
USER’S RESPONSIBILITY OF COGNIZANCE OF THE AGREEMENT
The users, who are approaching to Go2Fly to purchase or even enquire any product or service provided
by Go2Fly are expected to read, understand and abide by the terms and conditions and other rules and
regulations of the agreement in order to avail the required services.
For maintenance or security reasons, Go2Fly reserves the right to discontinue or terminate the access of
its user/users to its website or any other associated channels.
There are certain products and services (such as hotel properties) you will find in the website, which are
originally consolidated from third party suppliers. In addition to this, the other services particularly
provided by Go2Fly, such as flight tickets, holiday packages etc. are deemed to be a part of the
agreement and even in the conflict between the terms of service and the agreement, the terms of this
agreement shall prevail.
The rights shall be entitled to the service provider to govern or change or update any particular feature,
service or product, offers or the operating guidelines and rules and policies. Users shall be responsible to
ensure their compliance with the rules and regulations and policy.
THIRD PARTY ACCOUNT INFORMATION
Go2Fly provides its users with personal Account Access Service in its Go2Fly website users authorize
Go2Fly and its agents to access third party sites, including that of banks and other payments gateways
users use for the online transactions while purchasing any service or product.
While registering, or signing up to the Go2Fly account, users are required to choose a passport and are
responsible to maintain the confidentiality of the passport of the account.
The user is responsible for all activities that occur during the procedure to avail any service or product
provided by Go2Fly. If the user finds any threat regarding security, they should immediately inform
Go2Fly. Go2Fly will not be responsible for any loss that may be occurred by the user’s end.
FEES PAYMENT
Go2Fly reserves the right to make changes or alter the prices or fees of any service or products provided
by us, as well as transaction fees based on certain completed transactions using the services. The users
are expected to comply with the changes in the fees or prices of the products or services.
The company may increase the price in case of any changes in taxes or imposition of the new tax by the
government and shall have to be borne by the customers.
In the rare possibilities, where the customer is cancelling or the reservation not getting confirmed for
any reason, Go2Fly will instantly initiate the refund process and intimate the customer for the same.
Go2Fly will not be obligated to make any replacement for the cancelled or unconfirmed one and further
bookings by the customer will be treated as new transactions.
However, the user can request Go2Fly for a refund against any unutilized or ‘no show’ flight or hotel
booking within 90 days from the date of departure for the flight ticket or the date of check in for the
hotel booking. Go2Fly will immediately initiate the refund, if any applicable, depending on the airline,
hotel and Go2Fly policy.
CONFIDENTIALITY
Any confidential information specifically mentioned by Go2Fly shall not be disclosed by the customer to
anyone or anywhere until and unless required by law or to serve the purpose of this agreement and the
obligations of both the parties therein.
USES OF THE MOBILE NUMBER OF THE USER BY GO2FLY
While registering your User Account, Go2Fly may ask you to register your mobile number for OTP,
booking confirmation, updates on any changes of policy or deals and discounts, payment confirmation,
refund status, cancellation, schedule change or any such other relevant information via SMS or voice
call. Go2Fly may also contact the user on the contact number given by the user while registering the
account for any incomplete itinerary to know and identify the purpose and the preference of the
customer for completing the booking and also to help the user get what he/she requires for the same.
By providing the contact number or Email, the user hereby gives his consent to Go2Fly to communicate
the user via SMS, Voice Call or Email. The communication is not an ‘unsolicited commercial
communication’ as per the guidelines of Telecom Regulation Authority of India (TRAI) or such other
authority of India and abroad. Go2Fly will not be responsible for any damages or losses incurred by the
user by providing the wrong Email Id or Mobile number to Go2Fly while registering or booking any
product or service.
LIABILITIES OF THE USER
Go2Fly is only responsible for the transactions that are made by the users through Go2Fly. But Go2Fly
will not be responsible for screening, censoring, controlling of transactions and whether the transactions
are legal as per the laws of the country or place of the user.
The user shall be committed to abide by the rules and regulations and the guidelines provided by
Go2Fly, which is expected to be changed from time to time depending on the government law or the
company policy.
The user must confirm that he/she has attained the legal age to enter into a binding contract and is not
barred from availing the services provided by Go2Fly as per the laws of India or other applicable laws.
ADVERTISERS ON GO2FLY OR ITS OTHER ASSOCIATE WEBSITES
It is to inform all the users that Go2Fly does not endorse any advertiser on any of its web pages in any
manner. The linked sites are not under the control of Go2Fly and hence requesting the user that before
undertaking any reliance on such advertiser, verify the accuracy of all information on their own.
INSURANCE
Go2Fly does not claim any responsibility in terms of insurance coverage of a product or service and the
insurance provided as a part of the service or product by Go2Fly shall be as per the policy and rules and
regulations of the insurance company.
UNEXPECTED AND INEVITABLE CIRCUMSTANCES
There can be exceptional and inevitable circumstances, where the service operators like airline, hotels
and other transport operators are forced to serve the users and the circumstances may include bad
climatic condition, technical issue, labor unrest, insolvency, business exigencies, route and flight, natural
calamity, fire, strikes, embargoes, life-threatening circumstances like terror attacks, cancellation or
diplomatic unrest between the countries. With the agreement, users agree to show respect towards
such unfavorable situations. If Go2Fly is informed in advance of such situation, it will put all its efforts to
provide alternate service or product or initiate the refund immediately as per its policy and also if
supported and refunded by the respected service operators.
For any such circumstances, Go2Fly will not be responsible and to avail or claim any right or
compensation, the user can interact with the service operators directly.
In rarest of rare cases, if Go2Fly faces any technical issue, the services reserved or booked earlier may go
through or involve substantial modification. In such cases, Go2Fly is responsible to refund the entire
amount received from the customer while booking any product or services provided by Go2Fly.
Go2Fly is not liable for any delay, cancellation, or any other reasons that lead to the non-performance of
the service due to several reasons, omissions of any of its pages or any links.
Severability
If any guideline or provision of this agreement is found to be unenforceable or invalid either as a part or
as a whole, such invalid or unenforceable part shall be omitted from the provision, but the remaining
part of such provision of the agreement shall continue to function in full force and effect.
HEADINGS
The headings or sub-headings used by Go2Fly for the purpose of convenience and identification and are
not intended to describe, interpret, explain or limit the scope of this agreement, terms and conditions,
rights of the users of Go2Fly and its website or associated website in any manner whatsoever.
RELATIONSHIP
None of the provision of the agreement, terms and conditions, guidelines, rights of the users, its partner
website asked or forced to constitute a partnership between the user and Go2Fly and it also doesn’t
authorize any party to be the agent of the other in any way.
UPDATES AND NOTIFICATION OF THE INFORMATION BY GO2FLY
Go2Fly ensures and commits an inconvenient and hassle-free service to the users. However, it cannot
deny that in rarest of rare case, it may have to face some inconvenience during the process while
executing the required service or yielding information that may include inaccuracy or typographical
errors. If anything happens like that, Go2Fly shall immediately take necessary action against such and
update the user about the same and resolve the issue as soon as possible.
Go2Fly may make improvements or changes in products or services or the way it delivers the product
and services to the users in order to keep it trendy and proffer the best of the best service to the clients.
Any changes or improvements on the website or service or products, Go2Fly shall be responsible to
notify its users.
SAFETY OF DATA DOWNLOADED
The user is responsible for downloading any data or material from the Go2Fly website and the entire
process is done at their own consent and risk and if any damage to the computer system or loss of data
occurs, Go2Fly will not be responsible for the same.
Although, Go2Fly ensures that any content or links on its website or other information channels are free
of any kind of virus that may damage the user device or may occur any security threat.
FEEDBACK FROM CUSTOMER AND SOLICITATION
To make and ensure the best customer experience, Go2Fly authorizes its customer to get in touch with
Go2Fly via Email, telephone call, SMS or any other medium. You can get the contact details from the
Go2Fly website and get assistance and information related to any of your query on any subject matter
that is associated with Go2Fly. The customers are requested to go through the privacy policy to
understand its function.
PROPRIETARY RIGHTS
You may find various images, photographs, videos, contents, graphics or other such material, which may
be protected by the copyrights, trademarks or other intellectual property rights and laws. The users shall
agree to abide by the terms and conditions of copyright of all contents and are expected not to copy,
transmit or create derivative works of such material without express authorization.
The user has no right to copy or upload any material that belongs to the Go2Fly or third party partners
and subjected to copyright and if any such situation happens, Go2Fly is entitled to take legal action
against the same.
VISA OBLIGATIONS OF THE USER
Go2Fly is not responsible for any visa obligations and the inconvenience occurs while utilizing the service
and products provided by Go2Fly due to visa related issues. The travel bookings done by Go2Fly are
subject to the applicable requirements of visa which are to be obtained by the traveler.
PERSONAL AND NON-COMMERCIAL USE LIMITATION
The users are not entitled to modify, edit, copy, distribute, transmit, display, perform, reproduce,
publish, license, create derivative works from, transfer or sell any information, software products or any
services obtained from the Go2Fly website without any written approval from Go2Fly.
* Indemnification
RIGHT TO REFUSE
Go2Fly reserves the right to assign no contract with the user for any service to provide until the
complete payment towards the service received by the customer y Go2Fly. Without any prejudice, to
the terms and conditions of this agreement, the TOS or under applicable law, Go2Fly shall reserve the
right to limit the user’s activity, immediately cancel, suspend or terminate the user’s registration or
refuse to provide the user with any access to the website if Go2Fly finds out:
? The user is breaching or involved in breaching the agreement, the TOS or the documents it
incorporates by reference.
? Go2Fly is unable to verify or authenticate any information provided by the user.
? Any action by the user contravenes the third party rights or breaches any applicable law or
otherwise result in any liability for the user, other users of the website and or Go2Fly.
Go2Fly reserves the right to recover any due payment against the purchased service or product by the
customer and take strict legal action against the same if necessary.
RIGHT TO CANCELLATION AGAINST INVALID INFORMATION PROVIDED
BY THE USER
The users are responsible to provide only correct and valid information while registering at the Go2Fly
account or requesting any service provided by Go2Fly under this agreement. Go2Fly reserves the right to
decline access to the service if finds and defaults in information provided by the user.
At any time, during or receiving a request for service by the user, if Go2Floy discovers the information
given by the user is not valid or correct or has doubts on the authenticity of the information, Go2Fly in
its sole discretion shall have the right to take necessary steps against the user without any prior
intimation. In such situation, Go2Fly will not be responsible for any loss or damage that may cause to
the user.
Interpretation number and gender
The terms and conditions of this agreement shall apply to both singular and plural and masculine,
feminine and neuter gender. Whenever the context may require, any pronoun shall include the
corresponding masculine, feminine and neuter form.
MODIFICATION OF THESE TERMS OF USE
Go2Fly reserves the right to make any changes on the websites related to the terms and conditions and
other relevant notices the Go2Fly website offers, which may sometimes include but not limited to the
charges. The users are requested to review the terms and conditions and policy time to time to avoid
any inconvenience.
JURISDICTION
Go2Fly renounces any implied warranties imputed by the laws of any jurisdiction or country other than
those where it is operating its offices. Go2Fly considers itself and intend to be subjected to the
jurisdiction of the courts of NCR of Delhi, India.
RESPONSIBILITIES OF THE USER AS PER THE AGREEMENT
By accepting the terms and conditions and policy of this agreement, the user expressly agrees that use
of the services provided by Go2Fly is at their sole risk. Also, Go2Fly acts as a travel booking agent and a
mediator between third party service providers and customers, so it is not responsible for any aspects of
the standards of service provided by the third party service provider. The services Go2Fly provides are
on ‘as available’ basis. So if the third party makes any changes on it, Go2Fly will immediately or may
change the features and functionality of the service at any time without any prior notice. If the user
does not agree to any of the terms and conditions of this agreement, either as a part or as a whole, they
are requested not to read the material on any of the Go2Fly pages or otherwise use any of the contents,
pages, information, or any other material provided by Go2Fly. The sole and exclusive remedy of the user
in case of disagreement of the agreement, as a whole or as a part, is to discontinue using the services
after notifying Go2Fly in writing.
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